Returns & Refunds Policy
Returns & Refunds Policy
At Infinite Creations, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
Return Window
We accept returns within 30 days of the delivery date. Items must be unused, in their original condition, and in the original packaging to be eligible for a return.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Damaged items due to misuse or improper handling
- Items returned after the 30-day window
How to Start a Return
To initiate a return, please contact us with your order number and reason for return. Once your return is approved, we'll provide instructions on how to send your item back.
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
If you'd like to exchange an item, please contact us and we'll do our best to accommodate your request based on availability.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately with photos and your order details. We'll resolve it promptly at no additional cost to you.
Contact Us
Have questions about a return or refund? Reach out to our team and we'll be happy to assist you.